Internet & Telecom

Swift Network - ISP Website with Built-in CRM & Operations Backend

About This Project

Swift Network is a fibre internet and IPTV provider in Surkhet. We built its public website and the backend system that runs the business behind it.

On the website, visitors browse packages, check coverage on a map, request a connection and track complaints. In the backend, the team manages leads, customers, support tickets, network devices, payments, inventory and staff.

Key Features

Public website with package catalogue and coverage map
Online connection requests and complaint tracking
CRM: leads, sales pipeline, quotations, customers, tasks and retention cases
Support ticketing with SLA policies, escalations and network-incident tracking
SMS notifications to staff and customers
Network device and port records, with customer broadcast messages
Fonepay QR payments
Inventory: warehouses, purchase orders, goods receipts, stock transfers and audits
HR: attendance, leave and payroll
Staff-editable CMS: hero slides, offers, pages, news and FAQs

View Live Site

Project Details

Client

Swift Network & Communications (Surkhet, Nepal)